With Woffle's Hosted Business Phone System, even the smallest and thriftiest of companies can have a high quality contact and call center solution that has the same functionality and tools as the services utilised by most major firms. The key to bringing this technology to the so-called masses is the cloud.
Perhaps you've already heard about the cloud, as it is a much hyped and talked about technology in IT and business circles these days. Basically, cloud computing involves leveraging services stored in remote data centers through a quality internet connection instead of from on-site infrastructure. With a hosted phone service, this means that calling is handled remotely, so SMBs don't have to worry about making sure the telephone wiring and on-premise business branch exchange is always in top shape.
By turning to the cloud, a business can achieve all of the same benefits as a traditional phone service, but without the added costs of purchasing and maintaining equipment. So long as a company has a quality internet connection - which is something any smart business should have anyway - then they have everything they need for leveraging a hosted phone service. Woffle's plans start at $12 a month, and our monthly payment options ensure that the solution is always affordable.
Of course, price is only one part of the puzzle. One of the main benefits of a hosted solution is that it allows a business to effectively combine their phone system with other modes of communication. Your calling, email, chat, voicemail and screen sharing solutions can all be more easily interwoven when they are powered by the same technology. Just imagine your delight when you realize that not only does your budget-friendly phone solution look and sound like the systems used by major enterprises but that in fact it is likely better than what the biggest businesses are currently using. No matter what the underlying cloud technology or what kind of features it has, a hosted phone solution is the ideal choice for any SMB looking to grow and prosper.
These days, small businesses have a whole host of concerns to deal with, whether they are looking to cut costs or increase efficiency. Of course, underlying many of these concerns is communications. After all, it's hard for an organisation to get anything done if employees are unable to effectively pass along their ideas or feedback!
However, once a business finally realises how important communications is, the real battle has just begun. From there, decision makers must figure out what solution is best suited for their needs. While there are many options now available to companies, one that many smaller firms may not look into initially is a cloud-backed system. By embracing a hosted solution though, companies may be able to dramatically reduce the amount they spend on their communications framework while also being more efficient.
What is the cloud anyway?
One of the biggest trends in technology and IT today is the cloud, but it's possible that you have no idea what the cloud is beside those fluffy white things in the sky. When we at Woffle talk about the cloud, we are referring to a system in which your communications solution is supported by a remote data center. So instead of your fax, email and phone relying on an in-house infrastructure, all of your systems are off site and are accessed via our high speed internet connection.
This type of setup offers a number of distinct advantages. For starters, considering that the bulk of a communications system is not maintained by on-premise teams, the amount of money that a small business needs to pay to install and maintain its solution is dramatically reduced. Check out Woffle's cloud-hosted solutions here.
Cloud-based systems are also typically more reliable. When businesses rely on legacy solutions, they must hope that phone lines don't cut out and that on-premise equipment doesn't break down. With hosted setups, our high speed Internet connection powers everything.
This approach then enables businesses to further leverage their internal and external communications to combine multiple formats. When the internet is responsible for all modes of communication, it's much easier to integrate phone, email, instant messaging and screen sharing capabilities in one implementation. For example, imagine being able to have voicemails forwarded to your email inbox or to follow up on a chat with a screen share - with hosted collaboration systems, this can be your reality.
So what are you waiting for? Talk to us at Woffle today to learn about our cloud-based solutions and about how we can help your small business succeed!
Courtesy of SMH